No contract. Month one on us if it does not deliver. See pricing
A virtual team for local firms

More customers.
Less admin.

Essentials from £150 a month + VAT.
If month one does not deliver, it is on us.

We answer the enquiries, book the jobs, and show you what came back.

A real team in the UK, New Zealand, the USA and Australia. We set it up with you and stay involved as your business grows.

A local business owner
Why now

AI has handed companies like yours a set of superpowers. But you’re too busy to work out how to use them well.

That is our job.

We help you answer enquiries, fill the diary and take repetitive work off your plate. We agree the ground rules with you and give you a named human to call when something needs attention.

We know the working day

Sounds familiar?

These are the moments where a little help can make a real difference.

The problem you know

“The phone goes while I’m on a job, and by the time I ring back they’ve booked someone else.”

How we help

A phone receptionist can answer and capture the opportunity, with usage charges agreed in advance.

The problem you know

“I do quotes at nine o’clock at night, and half never get a reply.”

How we help

We can streamline the quote, then follow up open enquiries according to your rules.

The problem you know

“I’m drowning in the paperwork side. Being an admin was never the plan.”

How we help

Bookings, reminders and diary updates can run in the background, with a person available for exceptions.

What we do

Nobody needs a new website.
Everybody needs more customers.

Start with the essentials. Add the services that solve a specific problem. Your consultation helps decide what belongs in the first phase and what can wait.

What most people ask for

“I just need a better website.”

You need a site that brings you work.

The More Customers Essentials package gives you a marketing website, search work and an AI Sales Assistant. It is designed to make it easy for someone nearby to find you, ask a question and become an enquiry.

  • Clear pages that explain what you do.
  • A useful path to enquire or book.
  • Ongoing improvements with your approval.
Still doing it the old way?

New technology.
Old-fashioned service.

The enquiry

Now: It arrives when everyone is busy. By the time you ring back, the customer has moved on.

With Rayna Local: The Sales Assistant can answer online questions and capture a genuine enquiry. Add Speed-to-Lead when you want rapid follow-up.

The quote

Now: It waits until the evening, then gets sent and forgotten.

With Rayna Local: Add quote drafting and follow-up to move the opportunity along, with your approval for anything about money.

The diary

Now: The office and the person on the job work from different versions.

With Rayna Local: Less Admin Essentials keeps bookings, changes and reminders in one shared calendar.

How we do it

It is a whole new world.
The human touch matters more than ever.

We use useful technology to do the repeatable work. Your partner helps set the rules, checks the results and is there when a real conversation matters.

How it works

From the first conversation to a useful result.

Your Rayna Local partner will help you pick the services and tools that make sense for you.

01

We sit with you

Tell us how the business works and what must stay with a real person. We turn the conversation into a practical recommendation.

02

Your virtual team goes live

We agree the scope, set up the essentials and any selected extras, then test the customer journey with you.

03

See what happened

Review enquiries, bookings and work completed. Your partner can refine the plan as you learn.

The people you are dealing with

Hi, I’m Jeremy.
An actual human.

Together with Oliver and the support of our team, we cover the UK. Local team members in other countries cover that geography. We want to make sure you know us by name, and we know you by name.

Jeremy

Co-founder

Jeremy

We use it ourselves.

We run Rayna Local on exactly the same technology and systems we put in your business. We use them every day to run this one.

Your operations view
Portrait of Rayna

Meet Rayna.

Rayna is the name for the operations help behind your Rayna Local plan. See the enquiries and tasks that have come in, what happened next and what needs your decision.

The example board shows how an update could look.

Tuesday morningYour board
09:42 · Website enquiry

Can someone take a look this week?

09:43 · Reply prepared

Suggested available times and passed the enquiry to your team.

Ready to confirm
11:20 · Quote

Drafted to your rules and ready for review.

Needs your approval

Illustrative example. Your board reflects the services in your proposal.

We’re a human-first business

Don’t take our word for it.

A few words from people we have worked with.

“It genuinely feels like I’ve been given superpowers thanks to my new AI workforce.”

Gareth RobinsonThe Habit of Happy

“AI for my business is proving to be a game changer.”

Robert DeanRainier Pigs

“I couldn’t be happier with the work Jeremy and the team have done for me.”

Robert GreenRGG and Co
Our promise

If month one does not deliver, month one is on us.

We agree what success looks like when we set your plan up. If it does not deliver in the first month, we refund that month’s service fee.

Rayna Local month one promise

What we offer.
And what we don’t.

A clear scope makes the partnership work.

What you can hold us to

  • A recommendation based on your business, with setup and monthly prices before work begins.
  • A named human partner who helps set the rules and reviews the plan with you.
  • The services agreed in your proposal, with usage and advertising costs explained separately.
  • A first-month result agreed in advance, with that month’s service fee refunded if it does not deliver.

What we don’t promise

  • Guaranteed leads, search rankings or revenue.
  • Unlimited phone, text or advertising usage.
  • A business that runs itself without your judgement.
  • Bookkeeping, payroll, tax or bespoke software within the Essentials packages.
Pricing

Start with the essentials.
Add only what you need.

Pick one foundation or both. Then add the work that matters to your business. All prices are + VAT.

01 · More customers

More Customers Essentials

AI-ready website, Sales Assistant, SEO/AEO, hosting and human support

£150/ month
+ £500 setup
  • Marketing website, up to 20 pages
  • Copy developed with your input and final approval
  • AI Sales Assistant for questions and qualified enquiries
  • Lead forms and clear calls to action
  • Ongoing search and AI search optimisation
  • Hosting, maintenance, editing and analytics
  • Ongoing support from a human partner
02 · Less admin

Less Admin Essentials

Booking, calendar, reminders and human support

£150/ month
+ £500 setup
  • Customer booking and availability
  • Calendar syncing
  • Rescheduling and cancellation handling
  • Appointment reminders
  • Pre-appointment information capture
  • Human escalation for exceptions
  • Activity reporting and ongoing support
Want both foundations?

Select More Customers and Less Admin below. Together they start at £1,000 setup and £300 a month + VAT, before extras.

Add what matters

The capability menu

Each extra has a setup and monthly price. We confirm scope and any additional usage or advertising spend before work begins.

More customers

Reply to new leads quickly

Respond to new enquiries immediately and move them towards a quote, booking or conversation.

£200 setup£50/mo
More customers

Follow up open enquiries

Automatically follow up enquiries that haven't yet converted.

£200 setup£50/mo
Both

Draft quotes faster

Collect the right information and streamline repetitive quoting and proposal work.

£300 setup£75/mo
More customers

Ask for reviews after each job

Collect feedback and encourage happy customers to leave public reviews.

£200 setup£50/mo
Both

Refill cancelled appointments

Offer newly available appointments to suitable customers and refill the diary.

£250 setup£50/mo
Both

Your phone answered when you can’t

Answer calls, capture opportunities, answer approved questions and route callers.

£300 setup£100/mo + usage
Less admin

Send and chase invoices

Automate appropriate outstanding-invoice and payment reminders.

£200 setup£50/mo
Less admin

Automate the job you still do by hand

Automate another repetitive process specific to your business.

£200 setup£50/mo
Try it

Build a starting plan.

Select what interests you. This is an indicative minimum; the consultation turns it into a scoped recommendation.

Foundations

Explore all 23 extras
Start with a conversation

More time for the work you love.
More room for the business to grow.

Tell us what is getting in your way. We will put together a recommendation you can review and shape.

Start your business review