A real team in the UK, New Zealand, the USA and Australia. We set it up with you and stay involved as your business grows.
Why now
AI has handed companies like yours a set of superpowers. But you’re too busy to work out how to use them well.
That is our job.
We help you answer enquiries, fill the diary and take repetitive work off your plate. We agree the ground rules with you and give you a named human to call when something needs attention.
We know the working day
Sounds familiar?
These are the moments where a little help can make a real difference.
The problem you know
“The phone goes while I’m on a job, and by the time I ring back they’ve booked someone else.”
How we help
A phone receptionist can answer and capture the opportunity, with usage charges agreed in advance.
The problem you know
“I do quotes at nine o’clock at night, and half never get a reply.”
How we help
We can streamline the quote, then follow up open enquiries according to your rules.
The problem you know
“I’m drowning in the paperwork side. Being an admin was never the plan.”
How we help
Bookings, reminders and diary updates can run in the background, with a person available for exceptions.
What we do
Nobody needs a new website. Everybody needs more customers.
Start with the essentials. Add the services that solve a specific problem. Your consultation helps decide what belongs in the first phase and what can wait.
More customers Six ways we help
A website built to bring you work
Clear pages, helpful answers and a direct route to enquire.
Get found nearby
Ongoing search and AI search optimisation.
Answer the enquiry
The Sales Assistant captures questions and qualified leads.
Reply while they are still looking
Speed-to-Lead helps move a new enquiry forward.
Follow up the open opportunity
Keep in touch until there is an answer.
Make the most of a happy customer
Ask for reviews and make referrals easier.
Less admin Six ways we help
Take the booking
Let customers find a suitable appointment.
Keep one diary in sync
Availability, changes and cancellations in one place.
Send the reminder
Get the right information before the appointment.
Refill a cancelled slot
Offer the opening to someone waiting.
Move the paperwork along
Job logging, invoices and repeat documents.
Keep a human in the loop
Your Rayna Local partner can handle the exceptions.
What most people ask for
“I just need a better website.”
You need a site that brings you work.
The More Customers Essentials package gives you a marketing website, search work and an AI Sales Assistant. It is designed to make it easy for someone nearby to find you, ask a question and become an enquiry.
Clear pages that explain what you do.
A useful path to enquire or book.
Ongoing improvements with your approval.
Still doing it the old way?
New technology. Old-fashioned service.
The enquiry
Now: It arrives when everyone is busy. By the time you ring back, the customer has moved on.
With Rayna Local: The Sales Assistant can answer online questions and capture a genuine enquiry. Add Speed-to-Lead when you want rapid follow-up.
The quote
Now: It waits until the evening, then gets sent and forgotten.
With Rayna Local: Add quote drafting and follow-up to move the opportunity along, with your approval for anything about money.
The diary
Now: The office and the person on the job work from different versions.
With Rayna Local: Less Admin Essentials keeps bookings, changes and reminders in one shared calendar.
How we do it
It is a whole new world. The human touch matters more than ever.
We use useful technology to do the repeatable work. Your partner helps set the rules, checks the results and is there when a real conversation matters.
How it works
From the first conversation to a useful result.
Your Rayna Local partner will help you pick the services and tools that make sense for you.
01
We sit with you
Tell us how the business works and what must stay with a real person. We turn the conversation into a practical recommendation.
02
Your virtual team goes live
We agree the scope, set up the essentials and any selected extras, then test the customer journey with you.
03
See what happened
Review enquiries, bookings and work completed. Your partner can refine the plan as you learn.
The people you are dealing with
Hi, I’m Jeremy. An actual human.
Together with Oliver and the support of our team, we cover the UK. Local team members in other countries cover that geography. We want to make sure you know us by name, and we know you by name.
Jeremy
Co-founder
We use it ourselves.
We run Rayna Local on exactly the same technology and systems we put in your business. We use them every day to run this one.
Your operations view
Meet Rayna.
Rayna is the name for the operations help behind your Rayna Local plan. See the enquiries and tasks that have come in, what happened next and what needs your decision.
The example board shows how an update could look.
Tuesday morningYour board
09:42 · Website enquiry
Can someone take a look this week?
09:43 · Reply prepared
Suggested available times and passed the enquiry to your team.
Ready to confirm
11:20 · Quote
Drafted to your rules and ready for review.
Needs your approval
Illustrative example. Your board reflects the services in your proposal.
We’re a human-first business
Don’t take our word for it.
A few words from people we have worked with.
“It genuinely feels like I’ve been given superpowers thanks to my new AI workforce.”
“AI for my business is proving to be a game changer.”
“I couldn’t be happier with the work Jeremy and the team have done for me.”
Our promise
If month one does not deliver, month one is on us.
We agree what success looks like when we set your plan up. If it does not deliver in the first month, we refund that month’s service fee.
What we offer. And what we don’t.
A clear scope makes the partnership work.
What you can hold us to
A recommendation based on your business, with setup and monthly prices before work begins.
A named human partner who helps set the rules and reviews the plan with you.
The services agreed in your proposal, with usage and advertising costs explained separately.
A first-month result agreed in advance, with that month’s service fee refunded if it does not deliver.
What we don’t promise
Guaranteed leads, search rankings or revenue.
Unlimited phone, text or advertising usage.
A business that runs itself without your judgement.
Bookkeeping, payroll, tax or bespoke software within the Essentials packages.
Pricing
Start with the essentials. Add only what you need.
Pick one foundation or both. Then add the work that matters to your business. All prices are + VAT.
01 · More customers
More Customers Essentials
AI-ready website, Sales Assistant, SEO/AEO, hosting and human support
£150/ month + £500 setup
Marketing website, up to 20 pages
Copy developed with your input and final approval
AI Sales Assistant for questions and qualified enquiries
Lead forms and clear calls to action
Ongoing search and AI search optimisation
Hosting, maintenance, editing and analytics
Ongoing support from a human partner
02 · Less admin
Less Admin Essentials
Booking, calendar, reminders and human support
£150/ month + £500 setup
Customer booking and availability
Calendar syncing
Rescheduling and cancellation handling
Appointment reminders
Pre-appointment information capture
Human escalation for exceptions
Activity reporting and ongoing support
Want both foundations?
Select More Customers and Less Admin below. Together they start at £1,000 setup and £300 a month + VAT, before extras.
Add what matters
The capability menu
Each extra has a setup and monthly price. We confirm scope and any additional usage or advertising spend before work begins.
More customers
Reply to new leads quickly
Respond to new enquiries immediately and move them towards a quote, booking or conversation.
£200 setup£50/mo
More customers
Follow up open enquiries
Automatically follow up enquiries that haven't yet converted.
£200 setup£50/mo
Both
Draft quotes faster
Collect the right information and streamline repetitive quoting and proposal work.
£300 setup£75/mo
More customers
Ask for reviews after each job
Collect feedback and encourage happy customers to leave public reviews.
£200 setup£50/mo
Both
Refill cancelled appointments
Offer newly available appointments to suitable customers and refill the diary.
£250 setup£50/mo
Both
Your phone answered when you can’t
Answer calls, capture opportunities, answer approved questions and route callers.
£300 setup£100/mo + usage
Less admin
Send and chase invoices
Automate appropriate outstanding-invoice and payment reminders.
£200 setup£50/mo
Less admin
Automate the job you still do by hand
Automate another repetitive process specific to your business.
£200 setup£50/mo
Try it
Build a starting plan.
Select what interests you. This is an indicative minimum; the consultation turns it into a scoped recommendation.
Foundations
Explore all 23 extras
Start with a conversation
More time for the work you love. More room for the business to grow.
Tell us what is getting in your way. We will put together a recommendation you can review and shape.